Privacy Policy

Welcome to MelodyMaker Studio's Privacy Policy page. This website, www.melodymakerstudio.com, is owned and operated by Capetune Limited UK. Here at MelodyMaker Studio, we take your privacy seriously. This policy outlines how we collect, use, and protect your Personal Information.

Personal Information We Collect

We gather Personal Information that you actively provide to us through various methods, including when you register, request a song, sign up for a newsletter, inquire about our services, or make a purchase. The types of Personal Information we collect include:

• Name
• Address
• Telephone number
• Company name
• Email address

Please note, payment information such as credit/debit card details is not collected by us but by a third-party payment processing company, PayPal. All payments are processed and secured through PayPal.

Device Information We Collect

When you visit our Site, we automatically collect certain information about your device, including:

• Web browser
• IP address
• Time zone
• Cookies installed on your device

As you browse the Site, we collect information about the web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as "Device Information," which is gathered using:

• Cookies: Data files placed on your device, often including an anonymous unique identifier.
• Log Files: Track actions on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.

Additionally, when you make or attempt to make a purchase through the Site, we collect certain information, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this as "Order Information." Combined, "Personal Information" encompasses both Device and Order Information.

How We Use Your Personal Information

We use the Order Information to:

• Fulfill any orders placed through the Site (processing payment information, arranging for shipping, providing invoices, and order confirmations)
• Communicate with you
• Screen for potential risk or fraud
• Provide you with information or advertising related to our products or services based on your preferences

We use Device Information to help screen for potential risk and fraud (particularly your IP address) and to improve and optimize our Site by generating analytics about how customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information as described above. For example, we use WordPress to power our online store and Google Analytics to understand how our customers use the Site. For more information on how Google uses your Personal Information, you can visit: https://www.google.com/intl/en/policies/privacy/. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We may also share your Personal Information to comply with applicable laws and regulations, respond to subpoenas, search warrants, or other lawful requests for information, or to protect our rights.

How Long Do We Keep Your Information?

We retain the information you provide indefinitely unless you request its deletion. We reserve the right to delete information when it is no longer needed for the purposes discussed in this Policy.

Information Access

To find out what information we hold about you or to correct or update any information, please contact us using the details below. We may ask for information to verify your identity before disclosing or correcting any information, and this verification information will be destroyed once the process is complete.

Security

We prioritize the security of your personal information. While we follow industry standards to protect the Personal Information we collect and store, no method of transmission over the Internet is 100% secure. Therefore, we cannot guarantee absolute security.

Links to Third-Party Sites

This Policy only applies to information collected by this Site. Our Site may link to other websites ("Linked Sites") that we do not own or control. We are not responsible for the privacy practices of Linked Sites. We encourage you to read the privacy policies of every website that collects personally identifiable information.

Do Not Track

We do not currently have the capability to recognize "Do Not Track" signals from your browser. We adhere to the standards set forth in this Privacy Policy.

Privacy Notice for UK Residents

This privacy notice of Capetune Limited, trading as MelodyMaker Studio, informs you how we collect and process any information from you or that you provide to us. It covers information that could identify you ("personal information") and information that could not. "Process" means to collect, store, transfer, use, or otherwise act on information. This notice tells you about your privacy rights and how the law protects you.

We are committed to protecting your privacy and the confidentiality of your personal information. Our policy complies with the Data Protection Act 2018 (DPA) and the EU General Data Protection Regulation (GDPR).

For more information about your rights and our obligations, please read the information provided at http://www.knowyourprivacyrights.org. Except as set out in this notice, we do not share, sell, or disclose any information collected through our website.

Data We Process

We collect, use, store, and transfer different kinds of personal data about you, including:

• Identity Data: First name, last name, title, date of birth, and other identifiers.
• Contact Data: Billing address, delivery address, email address, telephone numbers, and any other communication information.
• Financial Data: Bank account and payment card details.
• Transaction Data: Details about payments, communications, and purchases.
• Technical Data: IP address, browser type and version, time zone setting and location, operating system and platform, and other technology on your devices.
• Profile Data: Username and password, purchases or orders, interests, preferences, feedback, and survey responses.
• Marketing Data: Marketing preferences, communication preferences, responses, and actions in relation to our services.
• Aggregated Data: Statistical or demographic data for any purpose that does not identify you as an individual.

We do not collect special personal information about you unless there is a lawful basis to do so.

Bases for Processing Information

We process your personal information based on:

• Contractual Obligation: To fulfill a contract with you.
• Consent: With your explicit consent.
• Legitimate Interests: For our legitimate interests or those of a third party, considering the impact on you.
• Legal Obligation:To comply with a legal obligation.

Specific Uses of Information

• Shared Information: Information you post publicly on our website is beyond our control once posted.
• Complaints: If you have a complaint about content on our website, we will investigate and may remove it if justified.
• Payment Information: Payment details are not stored or handled by us but processed through secure third-party services like PayPal.

For any questions or requests regarding your personal information, you can contact us at contact@melodymakerstudio.com.

By using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.